Support
Support for cancer patients in Wales
The Wales Cancer Alliance knows that people affected by cancer have many different needs and concerns. Their diagnosis, prognosis and treatment vary widely as do their life circumstances.
We have produced a directory of support services for cancer patients in Wales providing a wealth of information and support for everyone affected by cancer. It’s also a resource for healthcare professionals to signpost to patients, carers and their families.
Please click on the relevant links and logos below for details concerning our free support services.
Cancer Research UK
Preview Information View FullCancer Research UK
face to face group services
No
one to one services
No
phone/helpline line
Ask our specialist nurses a question: 0808 800 4040. Freephone Monday – Friday, 9am – 5pm.
online information & Support
https://www.cancerresearchuk.org for information. Our specialist nurses are available through our contact form https://www.cancerresearchuk.org/about-us/contact-us/talk-to-our-nurses .
publications
counselling
N/A
support group
N/A
financial advice
N/A
other (please state)
We fund research in Cardiff uni experimental medicine centre, we also fund a researcher as part of cancer grand challenges programme, we fund a CRUK nurse. We put financial resources into teams working on Public Affairs, fundraising, charity shops and legacies. In total our spend per annum in Wales is around £4m
Link to website
Macmillan Cancer Support
Preview Information View FullMacmillan Cancer Support
face to face group services
Macmillan Cancer Support offers advice and information to people affected by cancer and their loved ones across Wales. To find out what’s available in your area, go to: https://www.macmillan.org.uk/in-your-area/choose-location.html
one to one services
Welfare Benefits Advice and Cancer Information is available across Wales and can be found here: https://www.macmillan.org.uk/in-your-area/choose-location.html
phone/helpline line
The Macmillan Support Line can help with clinical, practical and financial information. Please call us on 0808 808 00 00 (7 days a week, 8am-8pm).
online information & Support
online forum
publications
Quarterly newsletters
counselling
We provide 1:1 counselling support
support group
Support groups can be found in your area here: https://www.macmillan.org.uk/in-your-area/choose-location.html
financial advice
No, but we signpost elsewhere
Link to website
Maggie’s
Preview Information View FullMaggie’s
face to face group services
Yes, varies by centres. Find a centre via https://www.maggiescentres.org/our-centres/, choose centre and look for the ‘What’s on’ tab
one to one services
Yes, drop in cancer support; benefits advice; psychologist
phone/helpline line
Each centre has an individual phone number – visit https://www.maggiescentres.org/our-centres/
online information & Support
online forum
counselling
Yes
support group
Yes, a range of peer to peer support groups are set up for all members of the family
financial advice
Yes
other (please state)
Exercise groups, cancer specific support groups, friends and family groups, nutrition advice, ‘Where Now?’, bereavement support, mindfulness, relaxation, gardening, managing stress, Will writing, headscarf-wrapping workshops, Look Good Feel Better, Kids Days (all varies by centre)
Link to website
Tenovus Cancer Care
Preview Information View FullTenovus Cancer Care
face to face group services
Sing with Us choirs – We have choirs all across Wales who meet weekly for rehearsals (https://www.tenovuscancercare.org.uk/support-and-information/get-support/sing-with-us)
one to one services
Counselling, support line, benefits advice, tele-friends.
More information on tele-friends: https://www.tenovuscancercare.org.uk/about-us/volunteer-with-us/tele-friend-service
phone/helpline line
Free nurse-led support line open 365 days a year: 0808 808 1010
We also offer a Callback service.
Available in English and Welsh. (https://www.tenovuscancercare.org.uk/support-and-information/get-support/nurse-led-support-line)
online information & Support
We have an online “Ask the nurse” service: https://www.tenovuscancercare.org.uk/support-and-information/get-support/nurse-led-support-line/ask-the-nurse
We have online information re our services on our website: https://www.tenovuscancercare.org.uk/support-and-information/get-support
There is also information about cancer on our website here: https://www.tenovuscancercare.org.uk/support-and-information/information-about-cancer
online forum
We launched our All-Wales Cancer Community in 2022: https://www.tenovuscancercare.org.uk/campaigning-and-influencing/all-wales-cancer-community/about-the-all-wales-cancer-community
publications
counselling
We accept referrals by identified health care professionals and provide counselling support for anyone living in Wales, aged over 18, experiencing difficulties with a cancer diagnosis:
https://www.tenovuscancercare.org.uk/support-and-information/get-support/counselling
Available is English and Welsh.
We will soon be offering a virtual group service.
support group
Sing with Us Choirs: https://www.tenovuscancercare.org.uk/support-and-information/get-support/sing-with-us
financial advice
We have a team of Benefits Advisors:
https://www.tenovuscancercare.org.uk/support-and-information/get-support/money-matters-and-practical-support/grants-and-benefits
Call our free Support Line on 0808 808 1010, or use our online “Ask the Advisor” form: https://www.tenovuscancercare.org.uk/support-and-information/get-support/money-matters-and-practical-support/ask-the-advisor
other (please state)
We have Mobile Support Units, which provide mobile cancer support in the community: https://www.tenovuscancercare.org.uk/support-and-information/treatment-on-our-mobile-support-units
Lots of policy and influencing work going on, see our pages here: https://www.tenovuscancercare.org.uk/campaigning-and-influencing/policy-and-influencing