Support
Support for cancer patients in Wales
The Wales Cancer Alliance knows that people affected by cancer have many different needs and concerns. Their diagnosis, prognosis and treatment vary widely as do their life circumstances.
We have produced a directory of support services for cancer patients in Wales providing a wealth of information and support for everyone affected by cancer. It’s also a resource for healthcare professionals to signpost to patients, carers and their families.
Please click on the relevant links and logos below for details concerning our free support services.
Bowel Cancer UK
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face to face group services
No
one to one services
No
phone/helpline line
Yes email ask the nurse
online information & Support
Yes
online forum
Yes
publications
Yes
counselling
No
support group
No
financial advice
No
other (please state)
No
Link to website
Brain Tumour Research
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online information & Support
Breast Cancer Care/Now
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face to face group services
Moving Forward in all Breast centres in Health Boards in Wales, Living with Secondary breast cancer services in Cardiff and North Wales, Lingerie events and inforamtion sessions
one to one services
phone/helpline line
Helpline 0808 8006000
online information & Support
Helpline 0808 8006000
online forum
support group
See moving forward/LWSBC
financial advice
NA
Link to website
British Liver Trust
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face to face group services
Support groups in Wales for all liver conditions including liver cancer
one to one services
NA
phone/helpline line
National helpline with specialist support: 0800 652 7330 [email protected] between 10am and 3pm. The helpline is not an emergency number and cannot give medical advice.
online information & Support
online forum
publications
counselling
NA
support group
Please email [email protected]
financial advice
NA
other (please state)
Interested in people to take part in media case studies to help promote liver health and liver disease
Link to website
Cancer Research UK
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face to face group services
NA
one to one services
NA
phone/helpline line
Ask our specialist nurses a question: 0808 800 4040. Freephone Monday – Friday, 9am – 5pm.
online information & Support
www.cancerresearchuk.org for information. Our specialist nurses are available through our contact form https://www.cancerresearchuk.org/about-us/contact-us/talk-to-our-nurses .
publications
counselling
NA
support group
NA
financial advice
NA
Link to website
Clic Sargent
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online forum
Online Live Chat 10am-4pm Monday to Friday
Link to website
www.clicsargent.org.uk/covid-19-guidance-for-young-cancer-patients/
Jo’s Cervical Cancer Trust
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face to face group services
Ongoing calendar of support events for people living with and beyond cervical cancer: https://www.jostrust.org.uk/get-support/events
one to one services
Hospital support service, currently only available for those living in and around London at the Royal Marsden Hospital
phone/helpline line
Free, confidential support and information: 0808 802 8000. We also offer a call back service
online information & Support
online forum
publications
support group
Ongoing calendar of support events for people living with and beyond cervical cancer: https://www.jostrust.org.uk/get-support/events
financial advice
No
other (please state)
Ask the Expert medical clarification and support service: https://www.jostrust.org.uk/get-support/ask-expert
Link to website
Macmillan Cancer Support
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face to face group services
Macmillan Cancer Support offers advice and information to people affected by cancer and their loved ones across Wales. To find out what’s available in your area, go to: https://www.macmillan.org.uk/in-your-area/choose-location.html
one to one services
Welfare Benefits Advice and Cancer Information is available across Wales and can be found here: https://www.macmillan.org.uk/in-your-area/choose-location.html
phone/helpline line
The Macmillan Support Line can help with clinical, practical and financial information. Please call us on 0808 808 00 00 (7 days a week, 8am-8pm).
online information & Support
online forum
counselling
NA
support group
Support groups can be found in your area here: https://www.macmillan.org.uk/in-your-area/choose-location.html
financial advice
Yes
other (please state)
Bronwen, the Mobile Information Service travels to communities across Wales to provide advice. If you want to pop by, you can find out when it’s in your area here: https://www.macmillan.org.uk/information-and-support/coping/getting-support/local-information-centres/mobile-information-bus.html
Link to website
Maggie’s
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face to face group services
Yes, varies by centres. Find a centre via https://www.maggiescentres.org/our-centres/, choose centre and look for the ‘What’s on’ tab
one to one services
Yes, drop in cancer support; benefits advice; psychologist
phone/helpline line
Each centre has an individual phone number – visit https://www.maggiescentres.org/our-centres/
online information & Support
online forum
counselling
Yes
support group
Yes
financial advice
Yes
other (please state)
Exercise groups, cancer specific support groups, friends and family groups, nutrition advice, ‘Where Now?’, bereavement support, mindfulness, relaxation, gardening, managing stress, Will writing, headscarf-wrapping workshops, Look Good Feel Better, Kids Days (all varies by centre)
Link to website
Marie Curie
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phone/helpline line
0800 090 2309
8am-6pm weekdays, 11am-5pm Saturdays
Link to website
Myeloma UK
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face to face group services
We facilitate annual info days in Wales and there are four Myeloma UK Support groups operating in Swansea, Gwent and Pows and two covering South Wales.
one to one services
NA
phone/helpline line
Myeloma Info Line – 0800 980 3332 – is available Monday-Friday, 9am-5pm (closed weekends and most public holidays).
online information & Support
online forum
publications
counselling
NA
other (please state)
Ask the Nurse service to have questions answered by a Myeloma Information Specialist https://www.myeloma.org.uk/help-and-support/ask-the-nurse/
Link to website
Ovarian Cancer Action
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face to face group services
Ovarian Cancer Action support group meets in the Cardiff Maggie’s Centre on the last Monday of every month 1:30-3pm
online information & Support
support group
email [email protected]
Link to website
Pancreatic Cancer Action
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phone/helpline line
Call us 0303 040 1770
E-mail us [email protected]
online information & Support
Find Here https://pancreaticcanceraction.org/
Pancreatic Cancer UK
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face to face group services
Living with pancreatic cancer support days (regional)
one to one services
Support line 0808 801 0707 [email protected]
phone/helpline line
Support line 0808 801 0707 [email protected]
online information & Support
online forum
publications
support group
https://www.pancreaticcancer.org.uk/information-and-support/support-for-you/support-groups/
Link to website
Prostate Cancer UK
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face to face group services
one to one services
phone/helpline line
Nurse helpline open from 9am to 6pm Monday to Friday, 10am to 8pm on Wednesday
0800 074 8383
https://prostatecanceruk.org/get-support/our-specialist-nurses
online information & Support
online forum
other (please state)
https://prostatecanceruk.org/get-support (fatigue, active surveillance, diet & exercise, LGBT+)
Link to website
Target Ovarian Cancer
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face to face group services
We run support events for women with ovarian cancer across the UK and details of all upcoming events are available on our website: www.targetovariancancer.org.uk/information-and-support/support-you/support-events
phone/helpline line
Nurse-led Support Line open from 9am until 5.30pm, Monday to Friday: 020 7923 5475
online information & Support
People can contact our nurses for advice by email through our website: www.targetovariancancer.org.uk/information-and-support/support-you/ovarian-cancer-support-line/contact-our-support-line
online forum
publications
Our information guides include specific guides for women newly diagnosed, women who have experienced a recurrence and women who are living with incurable ovarian cancer. We also have guides focused on younger women and genetic testing and our mini guides series covers finances, complementary therapies, diet and nutrition, sex and intimacy and stomas. All available at: www.targetovariancancer.org.uk/guides
Link to website
Teenage Cancer Trust
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face to face group services
Teenage Cancer Trust run two residential weekends a year called ‘Find Your Sense of Tumour’ – one for 13 – 17 year olds, and one for 18 – 25 year olds. This weekend away offers lots of different workshops, while also having the chance to meet other people of a similar age who have, or have had, cancer. You don’t have to be treated on a Teenage Cancer Trust unit to come, you can apply through our website.
one to one services
We have Teenage Cancer Trust units, one of which is in Cardiff hopsital. On this unit, our Youth Support Coordinator organises lots of activities for young people, aged 13 – 24, with cancer. It is a chance to talk about your experience, or meet others who are in a similar position to you.
online information & Support
Link to website
Tenovus Cancer Care
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phone/helpline line
Free suport line open 365 days a year 0808 808 1010 https://www.tenovuscancercare.org.uk/how-we-can-help-you/talk-to-us/
online information & Support
online forum
No
support group
Choir and ACTivate your life
financial advice
Yes. Benefits and Debt Advisors
The Brain Tumour Charity
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phone/helpline line
0808 800 0004
9am-5pm weekdays